Terms and Conditions

The online store www.camelyn.eu cares about consumer rights. Consumers cannot waive their rights under the Consumer Rights Act. Any provisions of agreements that are less favorable to consumers than the provisions of the Consumer Rights Act are invalid, and the provisions of the Consumer Rights Act shall apply in their place. Therefore, the provisions of these Terms and Conditions are not intended to exclude or limit any consumer rights under mandatory provisions of law, and any doubts should be interpreted in favor of the consumer. In the event of any conflict between the provisions of these Terms and Conditions and the above provisions, the latter shall prevail and shall be applied.

TABLE OF CONTENTS:

GENERAL PROVISIONS
ELECTRONIC SERVICES IN THE ONLINE STORE
TERMS AND CONDITIONS OF THE SALES AGREEMENT
METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
COST, METHODS AND TERMS OF DELIVERY AND RECEIPT OF THE PRODUCT
PRODUCT COMPLAINTS (APPLIES TO SALES AGREEMENTS CONCLUDED FROM 25 DECEMBER 2014)
OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND PURSUING CLAIMS, AND RULES FOR ACCESS TO THESE PROCEDURES
RIGHT TO WITHDRAW FROM THE AGREEMENT (APPLIES TO SALES AGREEMENTS CONCLUDED FROM 25 DECEMBER 2014)
PROVISIONS CONCERNING ENTREPRENEURS
FINAL PROVISIONS

GENERAL PROVISIONS

1. The online store available at www.camelyn.pl is operated by CAMELYN sp. z o.o., entered in the Register of Entrepreneurs of the National Court Register, District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, with its registered office and address for service at: ul. Barkocińska 6, 03-543 Warsaw, NIP (Tax Identification Number): 5242765803, REGON (National Business Registry Number): 147062719, KRS (National Court Register Number): 0000493903, email address: kontakt@camelyn.pl.
2. These Terms and Conditions are addressed to both consumers and entrepreneurs using the Online Store (with the exception of point 9 of the Terms and Conditions, which is addressed exclusively to entrepreneurs).
3. The administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Terms and Conditions is the Seller. Personal data is processed for the purposes, to the extent and on the basis of the grounds and principles indicated in the privacy policy published on the Online Store website. The privacy policy contains, in particular, the rules for the processing of personal data by the Administrator in the Online Store, including the basis, purposes and scope of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store. The use of the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by the Service Recipient or Customer using the Online Store is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of a contract and the Seller’s statutory obligations).
4. Definitions:
  1. WORKING DAY – one day from Monday to Friday, excluding public holidays.
  2. REGISTRATION FORM – a form available in the Online Store enabling the creation of an Account.
  3. ORDER FORM – an Electronic Service, an interactive form available in the Online Store enabling the placement of an Order, in particular by adding Products to the electronic shopping cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
  4. CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which is granted legal capacity by law; – who has concluded or intends to conclude a Sales Agreement with the Seller.
  5. CIVIL CODE – the Civil Code Act of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended).
  6. ACCOUNT – an Electronic Service, marked with an individual name (login) and password provided by the Service Recipient, a set of resources in the Service Provider’s ICT system, in which the data provided by the Service Recipient and information about Orders placed by them in the Online Store are collected.
  7. NEWSLETTER – Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Recipients using it to automatically receive from the Service Provider periodic content of subsequent editions of the newsletter containing information about Products, new products and promotions in the Online Store.
  8. PRODUCT – a movable item available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.
  9. TERMS AND CONDITIONS – these terms and conditions of the Online Store.
  10. ONLINE STORE – the Service Provider’s online store available at the following Internet address: www.camelyn.pl.
  11. SELLER; SERVICE PROVIDER – CAMELYN sp. z o.o. entered in the Register of Entrepreneurs of the National Court Register, District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, with its registered office and address for service at: ul. Barkocińska 6, 03-543 Warsaw, NIP (Tax Identification Number): 5242765803, REGON (National Business Registry Number): 147062719, KRS (National Court Register Number): 0000493903, e-mail address: kontakt@camelyn.pl.
  12. SALES AGREEMENT – an agreement for the sale of a Product concluded or entered into between the Customer and the Seller via the Online Store.
  13. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
  14. SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, to which the law grants legal capacity; – using or intending to use the Electronic Service.
  15. CONSUMER RIGHTS ACT, ACT – the Act of May 30, 2014 on consumer rights (Journal of Laws 2014, item 827, as amended)
  16. ORDER – a declaration of will made by the Customer using the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.
ELECTRONIC SERVICES IN THE ONLINE STORE
1. The following Electronic Services are available in the Online Store: Account, Order Form, and Newsletter.
  1. Account – the use of the Account is possible after the Service Recipient has completed three consecutive steps – (1) filling in the Registration Form, (2) clicking on the “Register” field, and (3) confirming the intention to create an Account by clicking on the confirmation link sent automatically to the e-mail address provided. In the Registration Form, the Service Recipient must provide the following data: first and last name/company name, address (street, house/apartment number, postal code, city, country), email address, contact phone number, and password. In the case of Service Recipients who are not consumers, it is also necessary to provide the company name and tax identification number.
    1. The Electronic Account Service is provided free of charge for an indefinite period. The Service Recipient may, at any time and without giving any reason, delete their Account (resign from the Account) by sending a relevant request to the Service Provider, in particular by e-mail to the following address: kontakt@camelyn.pl or in writing to the following address: ul. Barkocińska 6, 03-543 Warsaw.
  2. Order Form – use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart in the Online Store. The Order is placed after the Customer has completed two consecutive steps – (1) after completing the Order Form and (2) clicking on the Online Store website after completing the Order Form in the “Buy and pay” field – until this moment, it is possible to modify the data entered (to do this, follow the messages displayed and the information available on the Online Store website). In the Order Form, the Customer must provide the following data concerning the Customer: first and last name/company name, address (street, house/apartment number, postal code, city, country), e-mail address, contact telephone number, and data concerning the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery of the Product(s), method of payment. In the case of Customers who are not consumers, it is also necessary to provide the company name and tax identification number.
    1. The Electronic Order Form service is provided free of charge, is one-time, and ends when you place an Order using it or when you stop placing an Order using it.
  3. Newsletter – the use of the Newsletter is possible after providing the e-mail address to which subsequent editions of the Newsletter are to be sent in the “Newsletter” tab visible on the Online Store website and clicking the “Subscribe” field.
    1. The Electronic Newsletter service is provided free of charge for an indefinite period. The Service Recipient may, at any time and without giving any reason, unsubscribe from the Newsletter (opt out of the Newsletter) by sending a request to the Service Provider, in particular by email to adres:kontakt@camelyn.pl or in writing to the following address: ul. Barkocińska 6, 03-543 Warsaw
2. Technical requirements necessary to cooperate with the ICT system used by the Service Provider: (1) a computer, laptop or other multimedia device with Internet access; (2) access to e-mail; (3) web browser: Mozilla Firefox version 11.0 and higher or Internet Explorer version 7.0 and higher, Opera version 7.0 and higher, Google Chrome version 12.0.0 and higher; (4) recommended minimum screen resolution: 1024×768; (5) enabling cookies and JavaScript in the web browser.
3. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and good manners, respecting the personal rights, copyrights, and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the actual state of affairs. The Service Recipient is prohibited from providing illegal content.
4. Complaint procedure:
  1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure specified in sections 6 and 7 of the Terms and Conditions) may be submitted by the Service Recipient, for example:
  2. in writing to the address: ul. Barkocińska 6, 03-543 Warsaw
  3. in electronic form via e-mail to the address: kontakt@camelyn.pl
  4. It is recommended that the Service Recipient include the following in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the irregularity; (2) the Service Recipient’s request; and (3) the contact details of the person submitting the complaint – this will facilitate and speed up the processing of the complaint by the Service Provider. The requirements specified in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
  5. The Service Provider shall respond to the complaint immediately, no later than within 14 calendar days from the date of its submission.
TERMS AND CONDITIONS OF THE SALES AGREEMENT
1. The Sales Agreement between the Customer and the Seller is concluded after the Customer places an Order using the Order Form in the Online Store in accordance with section 2.1.2 of the Terms and Conditions.
2. The price of the Product displayed on the Online Store website is given in Polish zlotys and includes taxes. The total price including taxes of the Product being the subject of the Order, as well as delivery costs (including transport, delivery and postal services) and other costs, and if the amount of these fees cannot be determined – about the obligation to pay them, shall be communicated to the Customer on the pages of the Online Store during the placing of the Order, including at the moment when the Customer expresses their willingness to be bound by the Sales Agreement.
3. Procedure for concluding a Sales Agreement in the Online Store using the Order Form
  1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order in the Online Store in accordance with point 2.1.2 of the Terms and Conditions.
  2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Orders are processed twice a week. On Tuesdays and Thursdays. Confirmation of receipt of the Order and its acceptance for processing is made by the Seller sending the Customer an appropriate e-mail to the e-mail address provided by the Customer when placing the Order, which contains at least the Seller’s statement of receipt of the Order and its acceptance for processing, as well as confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
4. The content of the Sales Agreement is recorded, secured and made available to the Customer by (1) making these Terms and Conditions available on the Online Store website and (2) sending the Customer an e-mail referred to in point 3.3.1. 3.3.2. of the Terms and Conditions. The content of the Sales Agreement is additionally recorded and secured in the Seller’s Online Store IT system.
METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
1. The Seller provides the Customer with the following methods of payment under the Sales Agreement:
  1. Cash on delivery upon receipt of the shipment.
  2. Payment by bank transfer to the Seller’s bank account.
    1. Bank: Alior Bank S.A.
    2. Account number: 65 1240 6074 1111 0011 0459 3364
  3. Electronic payments and card payments via tpay.com – the current payment methods are specified on the website http://www.payu.pl.
    1. Settlements of electronic and card payments are made in accordance with the Customer’s choice via tpay.com. Electronic and card payments are handled by:
      1. 4.1.3.1.1.tpay.com – Krajowy Integrator Płatności (National Payment Integrator), with its registered office in Poznań (address: ul. Św. Marcin 73/6, 61-808 Poznań), entered in the Register of Entrepreneurs of the National Court Register under number 0000412357, registration files kept by the District Court Poznań – Nowe Miasto i Wilda in Poznań, share capital of PLN 5,494,980 paid in full, Tax Identification Number (NIP): 7773061579.
2. Payment deadline:
  1. If the Customer chooses to pay by bank transfer, electronic payment or payment card, the Customer is obliged to make the payment within 7 calendar days from the date of conclusion of the Sales Agreement.
  2. If the Customer chooses to pay cash on delivery, the Customer is obliged to make the payment upon receipt of the shipment.
COST, METHODS AND TERM OF DELIVERY AND RECEIPT OF THE PRODUCT
1. Product delivery is available within the territory of the Republic of Poland.
2. Delivery of the Product to the Customer is subject to a fee, unless the Sales Agreement provides otherwise. The costs of delivery of the Product (including transport, delivery, and postal services) are indicated to the Customer when placing the Order, including when the Customer expresses their willingness to be bound by the Sales Agreement.
3. The Seller provides the Customer with the following methods of delivery or collection of the Product:
  1. Delivery to an InPost parcel locker,
  2. Courier delivery, cash on delivery.
4. The delivery time of the Product to the Customer is up to 14 Business Days, unless a different date is specified in the description of the Product or when placing the Order. In the case of Products with different delivery dates, the delivery date is the longest date specified, which, however, may not exceed 14 Business Days. The start of the delivery period for the Product to the Customer is calculated as follows:
  1. If the Customer chooses to pay by bank transfer, electronic payment or payment card, the delivery period shall commence on the date on which the Seller’s bank account or settlement account is credited.
  2. If the Customer chooses to pay by cash on delivery, the delivery period shall commence on the date of conclusion of the Sales Agreement.
  3. If the Customer chooses to pay by bank transfer, electronic payment or payment card, the delivery period shall commence on the date on which the Seller’s bank account or settlement account is credited.
PRODUCT COMPLAINTS
1. The basis and scope of the Seller’s liability towards the Customer if the sold Product has a physical or legal defect (warranty) are determined by generally applicable provisions of law, in particular the Civil Code (in particular Articles 556-576 of the Civil Code).
2. The Seller is obliged to deliver the Product to the Customer without defects. Detailed information on the Seller’s liability for Product defects and the Customer’s rights are specified on the Online Store website in the “Returns and complaints” tab.
3. A complaint may be submitted by the Customer, for example:
  1. in writing to the address: ul. Barkocińska 6, 03-543 Warsaw
  2. in electronic form via e-mail to the following address: kontakt@camelyn.pl
4. It is recommended that the Customer include the following in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the defect; (2) a request for the Product to be brought into conformity with the Sales Agreement or a statement of price reduction or withdrawal from the Sales Agreement; and (3) the contact details of the person submitting the complaint – this will facilitate and speed up the processing of the complaint by the Seller. The requirements specified in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
5. The Seller shall respond to the Customer’s complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer who is a consumer has requested replacement of the item or removal of the defect or has made a statement on price reduction, specifying the amount by which the price is to be reduced, and the Seller has not responded to this request within 14 calendar days, the request shall be deemed justified.
6. A Customer who exercises their rights under the warranty is obliged to deliver the defective Product to the following address: ul. Barkocińska 6, 03-543 Warsaw. In the case of a Customer who is a consumer, the cost of delivery of the Product shall be borne by the Seller, and in the case of a Customer who is not a consumer, the cost of delivery shall be borne by the Customer. If, due to the type of Product or the manner of its installation, delivery of the Product by the Customer would be excessively difficult, the Customer shall be obliged to make the Product available to the Seller at the place where the Product is located.
OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND PURSUING CLAIMS AND RULES FOR ACCESS TO THESE PROCEDURES
1. Detailed information on the possibility for the Customer who is a consumer to use out-of-court complaint handling and redress procedures and the rules for accessing these procedures are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
2. There is also a contact point operating at the Office of Competition and Consumer Protection (telephone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or postal address: Pl. Powstańców Warszawy 1, Warsaw), whose tasks include providing assistance to consumers in matters relating to out-of-court settlement of consumer disputes.
3. The consumer has the following examples of options for using out-of-court complaint and redress mechanisms: (1) a request for dispute resolution to a permanent consumer arbitration court (more information at: http://www.spsk.wiih.org.pl/); (2) request for out-of-court dispute resolution to the provincial inspector of the Trade Inspection Authority (more information on the website of the inspector competent for the place of business of the Seller); and (3) assistance from the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers). Advice is provided, among other things, by email at porady@dlakonsumentow.pl and by calling the consumer hotline at 801 440 220 (the hotline is available on Business Days, from 8:00 a.m. to 6:00 p.m., the cost of the call is charged according to the operator’s tariff).
4. An online platform for resolving disputes between consumers and businesses at EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and businesses seeking an out-of-court resolution of a dispute concerning contractual obligations arising from an online sales contract or a contract for the provision of services (more information on the platform itself or at the website of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
RIGHT TO WITHDRAW FROM THE AGREEMENT
(APPLIES TO SALES AGREEMENTS CONCLUDED FROM DECEMBER 25, 2014)
1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving any reason and without incurring any costs, except for the costs specified in point 8.8 of the Terms and Conditions. To meet the deadline, it is sufficient to send a statement before its expiry. The statement of withdrawal from the contract may be submitted, for example:
  1. in writing to the following address: ul. Barkocińska 6, 03-543 Warsaw
  2. in electronic form via email to the following address: kontakt@camelyn.pl
2. A sample withdrawal form is included in Appendix 2 to the Consumer Rights Act and is also available on the Online Store’s website in the “Returns and Complaints” tab. The consumer may use the sample form, but this is not mandatory.
3. The withdrawal period begins:
  1. for a contract under which the Seller delivers a Product and is obliged to transfer its ownership (e.g. a Sales Contract) – from the moment the Product is taken into possession by the consumer or a third party designated by the consumer, other than the carrier, and in the case of a contract which: (1) covers multiple Products that are delivered separately, in batches or in parts – from the moment the last Product, batch or part is taken into possession, or (2) consists in the regular delivery of Products for a specified period of time – from the moment the first Product is taken into possession;
  2. for other contracts – from the date of conclusion of the contract.
4. In the event of withdrawal from a distance contract, the contract shall be deemed not to have been concluded.
5. The Seller shall be obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer’s statement of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivery of the Product (except for additional costs resulting from the method of delivery chosen by the Customer other than the cheapest standard method of delivery available in the Online Store). The Seller shall refund the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of refund which does not involve any costs for the consumer. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the refund of payments received from the consumer until he receives the Product back or the consumer provides proof of its return, whichever occurs first.
6. The consumer is obliged to return the Product to the Seller or hand it over to a person authorized by the Seller to collect it immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, unless the Seller has offered to collect the Product himself. To meet the deadline, it is sufficient to send the Product back before its expiry. The consumer may return the Product to the following address: ul. Barkocińska 6, 03-543 Warsaw.
7. The consumer is liable for any reduction in the value of the Product resulting from its use in a manner exceeding that necessary to establish the nature, characteristics, and functioning of the Product.
8. Possible costs associated with the consumer’s withdrawal from the contract, which the consumer is obliged to bear:
  1. If the consumer has chosen a method of delivery of the Product other than the cheapest standard method of delivery available in the Online Store, the Seller is not obliged to reimburse the consumer for the additional costs incurred by him.
  2. The consumer bears the direct costs of returning the Product.
  3. In the case of a Product which is a service, the performance of which has begun, at the express request of the consumer, before the expiry of the withdrawal period, the consumer who exercises the right of withdrawal after making such a request shall be obliged to pay for the services provided until the moment of withdrawal from the contract. The amount of the payment shall be calculated in proportion to the extent of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount shall be the market value of the service provided.
9. The right to withdraw from a distance contract is not available to the consumer in relation to contracts:
10. 1. (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the withdrawal period; (3) in which the subject of the service is a non-prefabricated Product, manufactured according to the consumer’s specifications or serving to satisfy his individual needs; (4) in which the subject of the service is a Product that deteriorates quickly or has a short shelf life; (5) in which the subject of the service is a Product delivered in sealed packaging which cannot be returned after opening for health or hygiene reasons, if the packaging was opened after delivery; (6) in which the subject of the service are Products which, after delivery, due to their nature, are inseparably connected with other items; (7) in which the subject of the service are alcoholic beverages, the price of which was agreed upon at the conclusion of the Sales Agreement, and which can only be delivered after 30 days and whose value depends on market fluctuations, over which the Seller has no control; (8) in which the consumer expressly requested that the Seller come to him in order to perform urgent repairs or maintenance; if the Seller provides additional services other than those requested by the consumer or delivers Products other than spare parts necessary to perform repairs or maintenance, the consumer has the right to withdraw from the contract with regard to additional services or Products; (9) in which the subject of the service are sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts; (11) concluded by public auction; (12) for the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sporting or cultural events, if the contract specifies the date or period of performance of the service; (13) for the supply of digital content which is not recorded on a tangible medium, if the performance has begun with the consumer’s express consent before the expiry of the withdrawal period and after the Seller has informed the consumer of the loss of the right of withdrawal.
PROVISIONS CONCERNING ENTREPRENEURS
1. This section of the Terms and Conditions and the provisions contained therein apply exclusively to Customers and Service Recipients who are not consumers.
2. The Seller has the right to withdraw from the Sales Agreement concluded with a Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving any reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.
3. In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in full or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.
4. Upon delivery of the Product by the Seller to the carrier, the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product shall pass to the Customer who is not a consumer. In such a case, the Seller shall not be liable for any loss, shortage or damage to the Product arising from its acceptance for transport until its delivery to the Customer, nor for any delay in the delivery of the shipment.
5. If the Product is sent to the Customer via a carrier, the Customer who is not a consumer is obliged to inspect the shipment in a timely manner and in a manner customary for shipments of this type. If the Customer finds that the Product has been lost or damaged during transport, they are obliged to take all necessary steps to determine the carrier’s liability.
6. Pursuant to Article 558 § 1 of the Civil Code, the Seller’s liability under the warranty for the Product towards a Customer who is not a consumer is excluded.
7. In the case of Service Recipients who are not consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without giving reasons by sending the Service Recipient an appropriate statement.
8. The liability of the Service Provider/Seller towards the Service Recipient/Customer who is not a consumer, regardless of its legal basis, is limited – both in the case of a single claim and for all claims in total – to the amount of the price paid and the delivery costs under the Sales Agreement, but not exceeding one thousand zlotys. The Service Provider/Seller shall be liable to the Service Recipient/Customer who is not a consumer only for typical damages foreseeable at the time of conclusion of the contract and shall not be liable for lost profits in relation to the Service Recipient/Customer who is not a consumer.
9. Any disputes arising between the Seller/Service Provider and the Customer/Service Recipient who is not a consumer shall be submitted to the court having jurisdiction over the registered office of the Seller/Service Provider.
10.FINAL PROVISIONS
1. Agreements concluded through the Online Store are concluded in Polish.
2. Amendments to the Terms and Conditions:
  1. The Service Provider reserves the right to amend the Terms and Conditions for important reasons, i.e.: changes in the law; changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Terms and Conditions.
  2. In the event of concluding contracts of a continuous nature (e.g. provision of an Electronic Service – Account) on the basis of these Terms and Conditions, the amended Terms and Conditions shall be binding on the Service Recipient if the requirements specified in Articles 384 and 384[1] of the Civil Code have been met, i.e. the Service Recipient has been duly notified of the changes and has not terminated the agreement within 14 calendar days of the date of notification. If the amendment to the Terms and Conditions results in the introduction of any new fees or an increase in existing fees, the Service Recipient who is a consumer has the right to withdraw from the agreement.
  3. In the event of concluding agreements of a nature other than continuous agreements (e.g. Sales Agreement) on the basis of these Terms and Conditions, changes to the Terms and Conditions shall not in any way affect the rights acquired by Service Recipients/Customers who are consumers before the date of entry into force of the changes to the Terms and Conditions, in particular, amendments to the Terms and Conditions shall not affect Orders already placed or submitted and Sales Agreements concluded, performed or executed.
3. In matters not covered by these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); for Sales Agreements concluded from December 25, 2014 with Customers who are consumers – the provisions of the Consumer Rights Act of May 30, 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.
11.MODEL FORM FOR WITHDRAWAL FROM THE AGREEMENT
(APPENDIX NO. 2 TO THE CONSUMER RIGHTS ACT)

Model withdrawal form

(this form should be completed and returned only if you wish to withdraw from the contract)

– Addressee:

CAMELYN sp. z o.o.

ul. Barkocińska 6, 03-543 Warsaw

www.camelyn.pl

kontakt@camelyn.pl

– I/We(*) hereby inform you of my/our withdrawal from the contract of sale of the following items(*) the contract for the delivery of the following items(*) the contract for the performance of the following items(*)/the provision of the following service(*)

– Date of conclusion of the contract(*)/receipt(*)

– Name and surname of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if the form is sent in paper form)

– Date

(*) Delete as appropriate.

Official partner of CAMELYN LTD Tbilisi Georgia.

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